TERMS OF SERVICE
Ficra, Inc.
Effective Date: February 2026
Welcome to Ficra (the "Platform"). These Terms of Service ("Terms") govern your access to and use of the website located at https://ficra.ai, the Ficra application, and all related services (collectively, the "Services") provided by Ficra, Inc. ("Ficra," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. ACCEPTANCE OF TERMS
By creating an account, accessing, or otherwise using the Services, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" shall include that organization.
2. ELIGIBILITY
You must be at least 18 years of age and capable of forming a binding contract to use the Services. By using the Services, you represent and warrant that you meet these requirements.
3. DESCRIPTION OF SERVICES
Ficra provides an AI-powered platform that gives product, marketing, compliance, and support teams real-time visibility into what users see across their live product. The Services include, but are not limited to:
• Automated mapping of user flows, screens, advertisements, emails, A/B tests, push notifications, and in-app experiences
• Unified dashboards and visual representations of user journeys
• Compliance monitoring, alerting, and audit capabilities
• AI-driven analysis and recommendations for product teams
• API access and integrations with third-party tools
Ficra reserves the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice.
4. ACCOUNT REGISTRATION AND SECURITY
To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Ficra immediately of any unauthorized use of your account.
5. FEES AND PAYMENT
Certain features of the Services may require payment of fees. All fees are stated in U.S. dollars unless otherwise specified. You agree to pay all applicable fees in accordance with the pricing and payment terms presented to you at the time of purchase. Ficra reserves the right to change its pricing at any time, provided that any changes will not apply to the current billing period.
Unless otherwise stated, all fees are non-refundable. If you fail to make timely payments, Ficra may suspend or terminate your access to the Services.
6. ACCEPTABLE USE
You agree to use the Services only for lawful purposes and in compliance with these Terms. You shall not:
• Use the Services to violate any applicable law, regulation, or third-party right
• Attempt to gain unauthorized access to the Services, other accounts, or any computer systems or networks connected to the Services
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Services
• Use the Services to transmit any malicious code, virus, or harmful technology
• Use automated means (bots, scrapers, etc.) to access the Services except through our published APIs
• Interfere with or disrupt the integrity or performance of the Services
• Resell, sublicense, or redistribute the Services without prior written consent from Ficra
7. INTELLECTUAL PROPERTY
The Services, including all software, algorithms, models, designs, text, graphics, and other content provided by Ficra, are owned by or licensed to Ficra and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the Services except for the limited license to use the Services in accordance with these Terms.
Ficra, the Ficra logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Ficra or its affiliates. You may not use such marks without our prior written permission.
8. YOUR DATA AND CONTENT
You retain ownership of all data, content, and materials that you upload, submit, or transmit through the Services ("Your Data"). By using the Services, you grant Ficra a non-exclusive, worldwide, royalty-free license to use, process, store, and display Your Data solely to the extent necessary to provide and improve the Services.
You represent and warrant that you have all rights necessary to grant this license and that Your Data does not infringe any third-party rights. You are solely responsible for the accuracy, quality, and legality of Your Data.
9. CONFIDENTIALITY
Each party agrees to keep confidential all non-public information received from the other party that is designated as confidential or that reasonably should be considered confidential given the nature of the information ("Confidential Information"). Neither party shall use the other party's Confidential Information for any purpose other than performing its obligations under these Terms.
10. THIRD-PARTY SERVICES AND INTEGRATIONS
The Services may integrate with or contain links to third-party services, websites, or applications. Ficra does not control and is not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.
11. DISCLAIMERS
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FICRA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
FICRA DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY AI-GENERATED ANALYSIS, RECOMMENDATIONS, OR OUTPUTS PROVIDED THROUGH THE SERVICES.
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FICRA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FICRA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FICRA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO FICRA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Ficra and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) Your Data.
14. TERM AND TERMINATION
These Terms are effective as of the date you first access or use the Services and continue until terminated. You may terminate your account at any time by contacting us. Ficra may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice.
Upon termination, your right to use the Services will immediately cease. Sections that by their nature should survive termination shall survive, including but not limited to Sections 7, 8, 9, 11, 12, 13, and 16.
15. MODIFICATIONS TO TERMS
Ficra reserves the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website or by other reasonable means. Your continued use of the Services after such notice constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.
16. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in any court of competent jurisdiction.
17. GENERAL PROVISIONS
Entire Agreement. These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between you and Ficra regarding the Services and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Waiver. No waiver of any provision of these Terms shall be effective unless in writing and signed by the waiving party. The failure to enforce any right or provision shall not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms, or any rights or obligations hereunder, without Ficra's prior written consent. Ficra may assign these Terms without restriction.
Force Majeure. Ficra shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, or government actions.
18. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Ficra, Inc.
San Francisco, California
Email: contact@ficra.ai
Website: https://ficra.ai
© 2026 Ficra, Inc.. All rights reserved.